n 26th Novembe I received a demand for unpaid rental and a threat to take me to Court. I called him please come to pick up the stuff he refused. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The latest review Wedge card reader was posted on Nov 28, 2022. This last call is such a waste of time and money, It will be my last credit card I ever run and after it is done, I will close my account forever. The sole purpose of the material presented herein is to alert, educate, and inform readers. When you tap the link, the Create New Password screen opens in the ADT+ app. I feel so frustrated. Copyright CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). * I really want to out the sales person so no one else falls for his lies, but I probably cant do that. I want my personal SSN removed form this contract!!!!!!!!!!!!!!!!!!!!! My complaint is with the return of the machine, I had a letter asking for it to be returned within 15 days of the dated letter, however I received the letter after the date so therefore they charged me 424.72 for a late return. My address was changed when I closed out the account and my mail was forwarded. The company has been publicly owned since 1992. Unfortunately, Im in a contract with them for some time. This pricing discrepancy alone is enough to reflect poorly on a leasing provider, but the issue is severely compounded by merchant reports of nondisclosure of the companys long-term, expensive, non-cancellable lease agreement. Financial Services will initiate the closure of the account and upon confirmation by TD Visa (if applicable), a prepaid courier box No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Already a customer? Ask your friends on Facebook to see what they think. We may attempt to contact you for up to 30 days. First Data will not provide me with the necessary information for returning the machine. With my experience, theres only one advice: never get in touch with them! STAY AWAY.. Greetings, All rights reserved. In my case, I have signed with a sales manager called Vanessa Hua , shes full of lies and im new to the business and after i signed a bad deal, she vanished from the air. Fiserv also offers a customer support form on its website. I leased 4 of their POS systems for my nightclub, and signed as the President of the Corporation. I have cancelled my agreement contract with Securus, that was to be my new credit card processor for Breach of Contract . Customer Service for Merchants Business Track Online Portal: businesstrack.com First Data Global Gateway, (please have your merchant ID available) Tel: +1 888-477-3611 First Data Global Leasing Tel: +1 877-257-2094 How to contact first data global leasing support? At the present time, First Data Corporation is a wholly owned affiliate of Kohlberg Kravis Roberts & Co. (KKR). I was informed I had a $250 return limit. We thought we had finally gotten out from under this extortion until FDGL continued to debit our checking account AFTER the termination of the merchant account. Merchant ID number not specified.8. They will blame your banking institution.STAY CLEAR! Aggressive, intimidatory company hiding behind card payment companies to provide finance for point of sale terminals. Subscribe to the FirstNet Newsletter today! Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of First Data, Like, share & subscribe to First Data on YouTube at, See First Data's portfolio on LinkedIn at, Jaime Balmes 11 Torre D 4 Piso Col. Los Morales Polanco, CDMX 11510 Mexico. WebPaymentsense Contact Give us a shout. Lesson learned for so quickly giving up my social. He said they never received the equipment (Even though the tracking said it made it). I run a Jewellery Store and need the ability to refund debit to customers if necessary. We have decided to go with another supplier for our letterhead in the coming year. All other marks are the property of their respective owners. I then forwarded the email to Ascentium to confirm they were aware of the agreement. Too late. They are AWEFUL!!!! Figure out why your customers FISERV emailed me a notice to return the equipment otherwise I would maintain liability for the lease. I was told I could try it and cancel anytime. We recently leased the Clover terminal from Global First Data Leasing. In addition, they continually remind me that I am under a 36 month contract that they refuse to let me out of. Hi People, DISGUSTING. Create your signature and click Ok. Press Done. Click here to get notifications about new complaints of First Data. only to come to sit on hold NO customer service and make an already busy work day even more hectic Atlanta, GA 30342. Beaucoup de promesses, peu de rsultats. We're here to help between 9am and 6pm, Monday to Friday. I call my bank and have the block charges from Global Leasing. when the sale man came to my store in 2019, I told him I wont be qualified because of my financial situation. These help the site function better. View contact list. ????? Please be aware that First Data Global Leasing is a very high handed credit card processing company. As a general rule,merchants will save money by purchasing credit card processing equipment outright instead of leasing it. 8 Tips for Writing Subscription Cancellation Emails to Boost Retention. I contacted the same guy, again. They made no mention that even if I bought the machine that I would be in a 4 year contract. mail and never heard from them again. I was recently scammed into a double contract by a sales rep that never told me about the cancellation fees and I already have a lease with 13 months to go she lied to me and I am now stock into 2 leases and requesting cancellations I have evidence of what happen and voice recordings of conversations is a 4 years lease now and she told me I will have to pay only 399 if I want to cancel the equipment is not even complete is missing the cashier drawer and I dont know what to do I have been calling but nothing happen yet. He offered me a no contract deal that allowed me to use their credit card terminal equipment for $19.95 fee a month, plus we agreed on a low percentage deal per transaction made with credit cards. Now, I am calling FDGL every Monday to been hanged off unnumbered times, just wanna to have a result, in the same time, I have to pay all these rental fee every month. At First Data is now Fiserv, we Firstly, i agreed my contract with Payment sense who did not inform me that i would also be signing up with First Data Global Leasing (and their processing company??) Anyway, at the very start, I was totally dissatisfied with the service and without initiating a single transaction, wanted to cancel out. By submitting this form, you consent to a marketing call or email about FirstNet from AT&T at the phone number/email address you provided, regardless of any do-not-call list or AT&T do-not-email list. Your ticket reference is CKBY-F5XG one of our team will be in contact with you should we need any further information and to help resolve your issue. Return While this is going on, I am still being charged??? Now they are telling me that I have to pay an additional, astronomical amount of money to end my lease, or I can pay a more astronomical amount to keep the equipment that I cant use. I was told I had 30 days to try it out, So I tried to cancel my lease and I was told I had to pay well over $2000 to end it. Copyright 2023 Yellow Pages Digital & Media Solutions Limited. The suit claims that the company charged excessive fees that are not in merchant contracts, and it is ongoing. They are criminals. This is the seond American company I have had problems with and I am making sure in future that I do not deal with American company's for anything . With nothing to lose, I thought why not by this time I had had numerous conversations with the same sales person, and had made it very clear that I absolutely did NOT want to be locked into a contract. (I have photocopy proof of this). First Data Global Leasing rates very poorly as an equipment lease provider according to our rating system. Our lease expired in 2012. Woodforest National Bank in Houston TX aligns with them for providing the processing equipment and doesnt tell you its for 4 years! These merchants are then surprised to find that they are being charged on a monthly basis for equipment that they cannot get rid of without paying massive cancellation fees. I am loathe to return the terminal because theyll just send it to someone else. These include the Clover Station Solo and Duo (large-screen terminals with a printer), the wireless Clover flex, the tablet-sized Clover Mini, the Clover Go mobile swiper, and the Clover virtual terminal. I too was suckered in with the bs sales pitch from a third party company (base solutions) which I found out after the fact when it fell apart. First Data 161 complaints 66 resolved 95 unresolved File a complaint to First Data First Data contacts (added by reviewer) Phone number 1800 243 444 Address 5565 Glenridge Connector NE, Suite 2000, Georgia United States Website www.firstdata.com Category Equipment Leasing & Financing View full information Most discussed complaints I used the equipment for 2 weeks & decided it wasnt for me. What happened? Stephan took advantage of an elderly owner. Audit Your Current Statement To Find Its Hidden Fees. Do you have something to say about First Data? A representative from First Data Global Leasing said I would need to upgrade my existing equipment, which was not under a contract, to a new piece of equipment called a Clover Mini, so that I could verify the funds of checks, which I receive from customers overseas. FDML owes $329.94. Any business owner knows you dont need the added stress of bs like this! Therefore, a merchant will pay several times the cost of the equipment over the course of a four-year equipment lease. I have spent many long hours on the phone trying to resolve what should be an easy fix!!! Please, Please assist me. A very persistent salesperson kept calling to get my business use this companys equipment. They did not disclose the fact that Id be leasing equipment from First Data Global. Just yesterday, a year or so later, I receive another notice from a different collection entity, telling me to pay 800.00 something to settle the account or it will reflect on my credit. When you have a problem later dont expect help in a timely matter. This is a very very bad company no one should use them they are thieves the terminal they gave me was dated and still took money from my bank account. To which he replied thats not a problem, FD dont like to keep people in contracts that dont want to be, and kept reassuring me this was a trial.. BS BS BS!!! [Thank you for your review and the termination of the agreement. Email, which is on file, to close out account. None of their phone numbers work. Stay away! Could not find terminal so was told to file a claim with insurance company then they would sent me one that I could return for the I could not find. Had them since 2012 for my small business, lease is up and I want to cancel because they didnt keep up their end of the contract up by providing a credit card machine that works and is up to date. They nver mentioned this, and the salesperson, in subsequent texts kept saying he would get Corporate to reverse all these fees. First Data has resolved 66 complaints. I tracked this packed also, and he said they received it. They charge for membership fee and all kinds of fees that you cant even dream of. General inquiries. After a month all of the sudden we have a charge on our bank account for a lease that we did not know we had. SeriouslY? It wasnt. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); we have returned their equipment and they say we didnt and they have continued to collect from a person who died two years ago from his account and threaten to turn him into a collection agency and the number that was given is a farce you cant get a human. Two boxes of equipment I assume it was equipment because I didnt open them arrived by way of UPS and I immediately shipped them back to the address listed on the boxes. They deserve a special place in HELL for sucking the hard earned money of us small business owner. Thus makes them call me! Select Account and Settings. Currently been conned and am paying on 2 equipment leases, both are locked in. by the time was an bankrupt. I declined and said I need to return the machine. Stand you ground and get legal advice on wording your replies (make all communication in written format). You keep taking out the $37.10 each month. Half way thru 48 mo lease and still pissed and looking for way out, From The Editor This all happened at the very beginning of the contract. They should be in jail, not in the market place. It is the worst company in the world to deal with specially if youre a small business owner. Several months later, I called them again, and they said to send in my bank statements showing I was, indeed, paying this over $200/month lease payment to this FDGL Lease (Part of First Data). I have put a stop payment on the amount and I have fed ex the package back to the company that sent me the equipment. I can not afford them they are robbing my account when ever they want to I need to buy me a machine and let them go. TOTAL SCAM!!!!!!!!!!!!!!!!! So, I asked to cancel, which was not a problem with Clover/Rebel etc. Share your photos and videos with others to prove the truth of your words. Three months later, I noticed that they have been taking $100 out of my account each month, PLUS they took $1600 out of my account for the 2 weeks that I had used the machine. If you have a First Data Global Leasing review to make yourself, please do so in the comments below. Presented herein is to alert, educate, and signed as the President of the Corporation continually remind that... Theyll just send it to someone else really want to out the sales person so no one falls. Be an easy fix!!!!!!!!!!!!!!!... Company hiding behind card payment companies to provide finance for point of sale.... Timely matter and said I need to return the machine Cancellation Emails to Retention. Equipment outright instead of Leasing it quickly giving up my social the processing equipment outright instead Leasing... Your words Corporate to reverse all these fees email to Ascentium to they... Really want to out the account and my mail was forwarded I be... Equipment and doesnt tell you its for 4 years me with the necessary information returning! Stress of bs like this Data will not provide me with the necessary information for returning the machine I... Support form on its website 37.10 each month wording your replies ( make all communication in written format.! Do that threat to take me to Court sales person so no one else falls for lies. 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